Estimated Shipping Time
We usually ship the items that are in stock within 24 working hours. Most parcels are delivered by the next day, however, in some rare cases, the transit time might be slightly longer.
Our goal is to have all of our items in stock at all times. However, in periods with high sales, this might not always be the case. Your order will be shipped by the estimated date below the “Buy Now” button on the product page unless there is an event outside our control. If we are unable to meet the estimated delivery date because of an event outside our control, we will contact you with a revised estimated delivery date as soon as possible.
We ship inside the United Kingdom, except Northern Ireland, Isle of Man, the Channel Islands, Scottish highlands and islands. Our warehouse is located in the UK and our courier partner is DPD. Once the parcels have been collected from our warehouse you will be notified about further shipment details.
Shipping cost will be calculated at checkout after you add the shipping address.
Together with DPD
Your satisfaction is very important to us. To ensure a smooth delivery to all our customers we have teamed up with UK’s top courier company. Some of the unique benefits that DPD offers are:
Select your own delivery time: Are you available only at a specific time of the day? No problem. Our partners at DPD offer you to choose your own delivery time, via DPD app or the text message you receive from them.
Sustainable delivery: We work closely with our logistic partner to protect future generations and our cherished planet. That is why we strive to continuously improve our sustainability. So far we successfully managed to reduce our CO2 emissions per parcel by 24% since 2019, and we aim to reach 35% by 2025.
UK-based customer service: Our partners offer UK-based customer service to offer support in your local timezone to make it easier for you to communicate with them if you have further personal requests.